We prepare and hand your order to CTT within 3 to 10 business days after payment confirmation. Transit time is additional and varies by service and destination. See our Shipping Policy for more information.

Yes. For online purchases, you can notify us of your decision to withdraw within 14 days of receipt, then return the items within the following 14 days. You cover return shipping costs for a change-of-mind return. If an item is faulty or incorrect, GALRANI covers the necessary costs. Contact info.galrani@gmail.com with your order number and see our Exchanges, Returns and Refunds Policy.

In Portugal, you can pay with MB WAY, Multibanco, card and PayPal. We also offer digital wallets such as Apple Pay, Google Pay and Shop Pay, alongside other eligible methods. The options available for your country, currency and device are displayed at checkout.

Contact us as soon as possible at info.galrani@gmail.com with your order number and the correct details. If your order has not yet been dispatched, we will try to make the change. Once it has been dispatched, changes may no longer be possible.